Booking Terms and Conditions

Booking Terms & Conditions

Everything you need to know about your reservations, payments, and your rights as a BudgetFly traveler.

 

Introduction

By booking with BudgetFly, you acknowledge and agree to the following Terms & Conditions, which govern the booking of flights, hotels, rental cars, and other travel services through our platform.
These terms are designed to ensure that every reservation is clear, secure, and protected.

 

Scope of Terms

These Booking Terms & Conditions apply to:

  • Flight-only bookings 
  • Hotel-only bookings 
  • Car rentals and other ancillary services 
  • Combined travel services including multi-destination itineraries 

(Note: For package bookings or special offers, additional conditions may apply – Suggestive Element: Include link or reference to “Package & Special Offers Policy” if available.)

 

Booking & Confirmation

  • Booking Process 
    • You may book flights, hotels, or rental cars directly through our website or app.
    • Multi-destination bookings and combined itineraries are supported. 
  • Instant Confirmation 
    • Bookings are confirmed only upon receipt of payment and issuance of a confirmation email.
    • You are responsible for ensuring that all details entered during booking are accurate. 
  • Traveler Responsibility 
    • Ensure passport and visa requirements are met before booking.
    • Verify personal details, travel dates, and service preferences to avoid errors.

 

 

Payment Terms

  • Payments can be made via approved payment methods displayed on the site.
  • Multi-currency support is available for EUR, GBP, and USD.
  • Suggestive Element: Include clause about installment payments or loyalty point usage if supported.
  • Booking is not final until full payment or agreed part-payment is completed.

 

Reservation Modifications & Cancellations

  • Changes or cancellations must comply with the rules of the airline, hotel, or service provider. 
  • BudgetFly is not liable for supplier fees incurred during cancellations or modifications.
  • Refunds & Cancellation Policy is available here →

 

 

Travel Provider Responsibility

  • BudgetFly acts as an intermediary, connecting travelers with airlines, hotels, and other suppliers.
  • We ensure real-time pricing and availability but do not operate the travel services ourselves.
  • Suggestive Element: Include “Force Majeure” clause for uncontrollable circumstances like weather, strikes, or government restrictions.

 

Traveler Obligations

  • Provide accurate passenger information (names must match travel documents).
  • Comply with all applicable visa, health, and entry requirements for destinations.
  • Arrive on time for flights, check-ins, and other booked services.

 

Liability & Limitation

  • BudgetFly is not responsible for issues arising from: 
    • Traveler errors in booking details
    • Supplier delays, cancellations, or service disruptions
    • Force majeure events affecting travel schedules.
  • Liability is limited to the amount paid for the booking.

 

Governing Law

  • All bookings are governed by the laws of Cyprus and subject to EU consumer protection regulations.
  • Disputes may be escalated to the Data Protection Authority or local competent authorities where applicable.

 

Contact for Booking Issues

For booking-related queries, modifications, or disputes:

  • Email: [email protected]
  • Phone: +357 24 841011
  • Address: 44 United Nations Street, Larnaca, Cyprus, 6042