FAQ

Help & Support

Easily find answers to your questions about booking, payments, itineraries, preferences, and more. Browse through the topics below or use the search bar to quickly locate information.

Add a Trip Element
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Air Search Results
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Cancel a Trip Element
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Car Search Results
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Change a Trip Element
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Change Currency or Language
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Destination Information
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Hotel Search Results
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Itinerary Summary
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Login/Register
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Loyalty Account
JourneyMoney Account Activity
Message JourneyMoney Team
About JourneyMoney Scheme
Passenger Details
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Payment Details
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Rate My Suppliers
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Review Messages
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Review Trips
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Search Entry
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Specials Search Results
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Update My Family Profile
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Update My Friends Profile
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Update My Interests and Activities
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Update My Loyalty Accounts
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Update My Profile
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Update My Search Weights
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Update My Travel Preferences
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